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Frequently Asked Questions

Quick answers to the questions our learners ask most. Can not find what you need? Contact our team.

How do I obtain an SIA licence in the UK?+

Complete an approved training course (such as our SIA Door Supervisor course), pass the required exams, complete a criminal record check and apply online via the SIA website with your documents and fee.

Do I need a refresher to renew my SIA licence?+

Yes. Since 2021 the SIA requires a top-up qualification when renewing a Door Supervisor or Security Guard licence. We offer combined refresher courses that include Emergency First Aid at Work.

Who can apply?+

Most SIA courses do not need prior experience. You need to be 18 or older, have the right to work in the UK, and a good level of English.

Are courses online or in person?+

All SIA courses must be attended in person due to mandatory practical assessments.

How long does each course take?+

SIA Door Supervisor 6 days, Security Guard 4 days, CCTV 3 days, Refresher 2 days, Trainer Instructor around 7 days.

What identification do I need?+

Two passport-sized photos, original passport or UK photo driving licence, two proof of address documents dated within the last 3 months.

How long to get my certificate?+

Most exam results are available within 10-14 working days. You will be notified by email or SMS once your results are ready.

Are your courses accredited?+

Yes. SIA courses through Highfield-approved centres. Construction courses RTITB / CPCS aligned. First aid courses HSE / Ofqual recognised.

Do you offer weekend courses?+

Yes - many SIA and construction courses run weekday and weekend cohorts.

What payment methods do you accept?+

Card, bank transfer and instalment plans through our partners.

How do I book a course?+

Choose your preferred location (Canary Wharf, Whitechapel or Park Royal), select your date, click Book Now and fill in your billing details. Or call 020 8050 4108.

Can I get a refund?+

Yes - see our Refund Policy. Refunds are available up to 14 days before the course start date.

Still have questions?

We are here to help

Call us on 020 8050 4108 or send a message - our team aims to respond within 1-2 hours.